First you need to send us your order.

You can send us your own purchase order by emailing it to zack@zackwaldick.com.

or you can use our online order request form.

Please make sure all fields are complete and accurate to  prevent any delays and ensure that your quotation is accurate.

If you did not make use of our online order form, email your art to zack@zackwaldick.com.
(Please see our submission guidelines to ensure that your files are in the proper format).

When submitting art please make sure to list your name and the job name as your reference so we can properly assign the files to the right job.

We will review the order and art and contact you if any questions arise.

A quote will be issued and sent to you for review and sign off.

The quote will usually arrive in a .pdf format.

Your order will be processed, once we get the signed quotation back from you.

Art proofs will be sent to you for review and acceptance.

Your job will be scheduled for production, once all of your goods have arrived and when we have your signature with authorization and approval of the art.

Production begins!

The finished products will be packaged back into the original boxes.

You will receive confirmation from us that your order is ready for collection as well as an invoice with the amount due.

Our banking details will be on the invoice.

When you make a payment, please use your company name as the reference.

Your goods will be ready for collection once confirmation of payment is received.